1. BOOKING PROCEDURE

A 25% non-refundable deposit is required to secure your booking. The remaining balance must be paid no later than 60 days before the retreat start date (unless otherwise specified in your booking confirmation).

If the remaining balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit.

For bookings made within 60 days of the retreat start date, full payment is required upon booking. Once payment has been made, any cancellation will be subject to the Cancellation Charges set out below.

2. RETREAT PRICES

Retreat prices include:

• Accommodation

• All meals as advertised

• All scheduled group yoga, movement, and coaching sessions
  

Retreat prices do not include:

• Flights

• Travel insurance

• Transfers (unless otherwise stated)

• Tips

• Excursions or additional treatments

3. CANCELLATION BY YOU

You (or any member of your party) may cancel your booking at any time by notifying us in writing. Cancellation takes effect on the date we receive your written notice. Because cancellations incur administrative and operational costs, the following charges apply:

Time Before Retreat Start

Cancellation Charge

More than 60 days: Loss of 25% deposit

60–30 days: 50% of total retreat price

Less than 30 days: 100% of total retreat price

The 25% deposit is non-refundable in all cases. In certain circumstances and depending on availability, we may allow you to transfer your booking to another retreat. This is at the discretion of the organizer.

We strongly recommend purchasing comprehensive travel insurance that covers cancellation.

4. CANCELLATION BY US

We reserve the right to cancel the retreat if unforeseen circumstances arise or if minimum participant numbers are not met. In this case, you will receive a full refund of all payments made to us.

We are not responsible for any personal expenses such as flights, travel arrangements, visas, or travel insurance. For this reason, we strongly recommend that you purchase comprehensive travel insurance at the time of booking.

A decision regarding cancellation due to minimum numbers will be made no later than 30 days before the retreat start date.

Minimum Participants

Each retreat requires a minimum number of participants to operate. If this minimum is not reached, we reserve the right to cancel the retreat and issue a full refund of payments made.

Force Majeure

We are not responsible for cancellation or changes due to events beyond our control, including but not limited to natural disasters, extreme weather, wildfires, pandemics, government restrictions, political instability, or other force majeure events. In such cases, we will offer a transfer of funds to a future retreat where possible but are not liable for external expenses such as flights.

5. FLIGHTS & TRAVEL

We do not book flights for our guests. While we may recommend routes or provide directions, we are not responsible for your travel arrangements. It is your responsibility to confirm flight details and ensure timely arrival.

6. HEALTH & PARTICIPATION

By attending the retreat, you confirm that you are physically and mentally fit to participate in yoga, movement, and wellness activities. You understand that participation is voluntary and at your own risk.

We reserve the right to advise against participation in certain activities if we believe it may be unsafe.

7. LIABILITY WAIVER

Participation in yoga, movement, coaching, and wellness activities involves inherent physical and emotional risks. By attending the retreat, you acknowledge and accept full responsibility for your participation.

With Yohanna and all retreat facilitators are not liable for:

• Injuries or illnesses

• Emotional responses arising from personal growth work

• Loss, theft, or damage to personal belongings

8. COMPLAINTS

If you experience any issue during the retreat, please inform a member of the team immediately so we can attempt to resolve it. If a complaint cannot be resolved locally, it must be submitted in writing after the retreat.

9. LOCAL CUSTOMS & GROUP CONDUCT

Guests are expected to behave respectfully toward the venue, facilitators, staff, and other participants.

We reserve the right to ask any guest to leave the retreat without refund if their behavior is disruptive, unsafe, abusive, or inappropriate. This includes aggression, harassment, excessive intoxication, or discrimination of any kind.

10. PASSPORTS, VISAS & INSURANC

You are responsible for ensuring you have a valid passport, any required visas, and necessary vaccinations.

You are also responsible for arranging comprehensive travel insurance covering:

• Cancellation

• Medical expenses

• Personal belongings

• Travel delays

We recommend purchasing travel insurance within 14 days of booking.